Never let a $2,000 new‑patient call go to voicemail again.

Our voice AI agent for healthcare is built on secure Amazon Web Services (AWS) infrastructure and operates under a signed HIPAA Business Associate Agreement (BAA). Protected Health Information (PHI) from patient conversations is processed and stored using AWS's HIPAA-eligible services with enterprise-grade encryption at rest and in transit, strict access controls, and configurable data retention policies that align with healthcare compliance requirements.

No. This allows your clinical and administrative staff to focus on higher-value patient care while reducing workload and burnout, all while maintaining full protection of Protected Health Information (PHI) with enterprise-grade encryption and compliant data handling. When someone calls in sick, or the phones stop working (happens at offices), or someone quits, the agent will be there to assist your patients.

We keep pricing simple so you can compare it to one missed patient, not a complicated software bill: 1. A one‑time setup to build and test Lisa for your practice 2. A flat monthly fee that covers your first block of minutes 3. A per‑minute rate if you go over, based on actual talk time Most single‑location practices stay under 300 minutes of talk time a month, which works out to less than you’d pay a human to cover even a fraction of 24/7 phone coverage. One saved patient a month more than pays for it.

Yes. You do not have to replace your phones or your main number, or order any new numbers. We call forward your chosen number to our service.

Our voice AI agent for healthcare runs on secure Amazon Web Services (AWS) infrastructure and operates under a signed HIPAA Business Associate Agreement (BAA). This ensures Protected Health Information (PHI) is handled with enterprise-grade security, encryption, and compliance controls designed for healthcare.

Voice interactions may be recorded for quality, training, and compliance purposes. Recordings are encrypted and stored in HIPAA-eligible Amazon S3 buckets with automated lifecycle management to enforce appropriate retention periods while supporting patient access and deletion requests.

We can set up the voice agent in minutes. However, it is very important to have proper documentation and set up rules before going live. We work with each client to complete a set up guide that goes through the scenarios they would like for calls to be answered. It is important that the scripting and questions are aligned to each practices needs (ie: collect insurance information, listen for critical concerns, after hours escalation via text and phone call, etc.). This set up guide is web based, question and answer, and the document is accepted and provided to both the practice and Entuitive AI to ensure seamless integration.

Yes. Lisa is available 24/7 365 to support your customers. You can choose to transfer calls to her when your staff is busy (3 rings with no answer transfer to Lisa), or you can have it set for every call.

Lisa can handle up to 10 calls simultaneously. We can customize to handle more calls on a per practice basis.

Lisa has the ability to speak in many languages. We have the standard English and Spanish, Russian, French and many many more. Just let us know what it is that you need in your market.

Lisa is always available, and always ready to interact with patients 24/7/365. If someone is sick, they quit, or you have 5 calls at the same time while your staff is on with the insurance company, Lisa will grab those calls and book the appointments. She is ready to answer up to 10 calls simultaneously.

Yes. Lisa works with your existing PMS system. We do not replace the phones or the system.